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I Tracked Every Missed Call for 30 Days. The Results Cost Me $31,000.

February 12, 2025 • By Kaloyan Mitev

I Tracked Every Missed Call for 30 Days. The Results Cost Me $31,000.

A detailed breakdown of when, why, and how much money HVAC contractors lose from missed calls—with real numbers from real contractors.

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Your Gen Z Customers Will Never Call You Back (Here's What They Will Do)

February 2, 2025 • By Kaloyan Mitev

Your Gen Z Customers Will Never Call You Back (Here's What They Will Do)

While you're waiting for callbacks, 67% of Gen Z homebuyers are texting with your competitors. The future of HVAC isn't about phone skills—it's about meeting customers where they communicate.

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Why Your $500/Month Answering Service Is Just an Expensive Voicemail

January 20, 2025 • By Kaloyan Mitev

Why Your $500/Month Answering Service Is Just an Expensive Voicemail

Traditional answering services take messages. Modern SMS automation books jobs. Here's why one costs you money while the other makes you money.

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Why Answering Services Waste Your Money (And What HVAC Contractors Should Use Instead)

January 18, 2025 • By Kaloyan Mitev

Why Answering Services Waste Your Money (And What HVAC Contractors Should Use Instead)

Paying hundreds per month for an answering service that just takes messages? Here's why you're throwing money away—and what actually converts missed calls into jobs.

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The 2 AM Call That's Worth $8,000 (And Why You Keep Missing It)

January 15, 2025 • By Kaloyan Mitev

The 2 AM Call That's Worth $8,000 (And Why You Keep Missing It)

Emergency HVAC calls are worth 5x more than routine service. Here's why traditional after-hours solutions fail and what actually captures this lucrative revenue.

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Kaloyan Mitev

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